FAQs
We understand that choosing the right flooring for your home or business can be a complex process, and we want to make it as easy as possible for you which is why we have complied a list of commonly asked questions and our answers. If you have a question that is not addressed on this page, please do not hesitate to contact us directly, and we will be happy to assist you.
Frequently Asked Questions
What types of flooring do you offer?
We offer a broad range of flooring options, including carpet, hardwood, laminate, luxury vinyl, and tile. We also offer bespoke solutions for customers who are looking for something unique.
Do you provide installation services?
Yes, we offer professional installation services for all of the flooring products we sell. Our experienced fitters are trained to work quickly and efficiently, with minimal disruption to your daily routine.
Where are you located?
We are based in Colchester and provide our services to customers throughout East Anglia.
Do you offer any guarantees on your products and services?
Yes, we offer a guarantee on all of our products and services. If for any reason you are not satisfied with the quality of our work, we will work with you to make it right.
Do you offer free consultations?
Yes, we offer free consultations to help our customers find the perfect flooring solution for their needs. During the consultation, we will discuss your requirements and preferences, and provide advice and recommendations based on our expertise.
What makes TJA Flooring different from other flooring companies?
At TJA Flooring, we are a small family-run business with over 19 years of experience in the industry. We are committed to providing quality products and services that our customers can rely on. We take pride in our professional, timely installations and our no-fuss payment process. We also offer a broad range of flooring options and bespoke solutions, so our customers can find the perfect fit for their needs.
Do you have a portfolio of your previous work?
Yes, we have a portfolio of over 800 installations that we have completed for customers over the years. We would be happy to show you examples of our work to give you an idea of the quality of our products and services.
How long does the installation process take?
The duration of the installation process depends on the size and complexity of the project. However, we always strive to complete projects on time and with minimal disruption to our customers’ daily routines.